shabathor

Administrative Clerk
June 18, 1988
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About Candidate

As an administrative clerk, I perform various clerical and administrative tasks to support the smooth operation of an office, including managing correspondence, maintaining records, answering phone calls, scheduling appointments, and providing general administrative support to staff and management. In addition, I ensure the efficiency and effectiveness of office operations, making them essential to my organization’s team.

Location

Education

B
Bachelor of Science: Psychology 2021-2024
St. George's University, Grenada W.I

A degree in Psychology provides a comprehensive understanding of human behavior, thoughts, and emotions by combining scientific research with practical applications to study various aspects of mental processes and social interactions. This versatile foundation equips me with valuable skills and knowledge applicable across diverse fields, whether they aim to work directly in psychological services or broader sectors that benefit from insights into human behavior.

A
Associates of Arts & Sciences: General Science 2008-2010
T.A. Marryshow Community College

An Associate's Degree in General Studies is an adaptable, two-year undergraduate program designed to provide students with a broad educational foundation across various disciplines, offering a comprehensive and flexible education that equips students with a wide range of skills and the knowledge needed for diverse career opportunities and further academic pursuits.

H
High School Diploma 2002-2007
Wesley College Secondary School

A high school diploma is an academic certification awarded upon the successful completion of secondary education, signifying that recipients have met all academic requirements set by their state or provincial education department, including coursework in core subjects such as mathematics, science, English, and social studies. Moreover, a high school diploma is a crucial milestone that provides the foundational education and skills needed for future academic and professional success.

Work & Experience

A
Administrative Clerk November 26, 2024 - November 26, 2024
A. L. Lalgie Architecture and Construction Services

• Daily Office Operation • Excellent computer skills: Proficient in Windows, Microsoft Word, Microsoft Excel, PowerPoint, Publisher, Outlook, and Google Chrome.

C
Customer Account Executive November 26, 2024 - November 26, 2024
Clear Harbor Grenada (Call Center)

• Provide world-class customer service Successfully gained customers' acceptance of products and services to increase sales/revenue. • Provided updated information on the company's promotions, policies, and products. • Maintained and updated system data, appointments, and financial entries • Effectively troubleshoot equipment for service provided.

Awards

C
Certificate of Achievement: Order Entry and Customer Care training course. 2015
A Certificate of Achievement in Order Entry and Customer Care typically represents completing training on effectively managing customer interactions and order processing. Essential skills like handling customer inquiries, providing product information, processing orders accurately and efficiently, and resolving customer concerns or complaints are taught. The training encloses modules on effective communication, customer service best practices, using order management systems, and maintaining professionalism in customer interactions. This certificate is practical for individuals working in customer service roles across various industries, emphasizing their competence in ensuring positive customer experiences and efficient order fulfillment processes.
C
Certificate of Achievement: Psychological First Aid (PFA) 2024
A Certificate of Achievement in Psychological First Aid (PFA) certificate signifies completed training in basic principles and techniques for providing initial support to individuals who have experienced a traumatic event. PFA emphasizes a humane, supportive response to help stabilize and reduce distress in survivors of crises or disasters. It covers active listening, assessing needs, promoting safety and comfort, and connecting individuals with further support. This certificate is valuable for those involved in emergency response, counseling, healthcare, or community support roles.
C
Certificate of Achievement: Skills for Psychological Recovery (SPR) 2024
A Certificate of Achievement in Skills for Psychological Recovery (SPR) certificate indicates that the recipient has completed training in a structured approach to help individuals recover from trauma or significant stressors. SPR focuses on building coping skills, fostering resilience, and promoting adaptive functioning after a crisis or disaster. This training covers techniques such as teaching problem-solving skills, enhancing social support, managing stress reactions, and promoting a sense of empowerment and self-efficacy in survivors. Such a certificate is valuable for professionals in mental health, counseling, social work, and emergency response fields who work with individuals affected by trauma.
P
Participation & Achievement: International Virtual Exchange Program 2024
The International Virtual Exchange Program typically acknowledges an individual's active involvement and successful completion of a structured cross-cultural learning experience conducted online. Throughout the program, I interacted virtually with peers from the University of Florida from different countries and cultural backgrounds, fostering mutual understanding, intercultural communication skills, and global perspectives. The program included collaborative projects on the significance of death and death rituals in the African Diaspora. The Honorable Maurice Bishop and his Cabinet were integral to this discussion on their deaths and unrecovered bodies, among others. This achievement highlighted my commitment to cross-cultural competence, international collaboration, and the ability to navigate and contribute effectively in a globalized context.

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