Human Capital Officer – Unicomer

Job Description

POSITION: Human Capital Officer
DEPARTMENT: Human Capital
REPORTS TO: Senior Manager
DOTTLED LINE: OECS Human Capital Manager
PURPOSE: To provide HR Operational Support to ensure the services provided by the Human Capital Department are effectively and efficiently executed while maintaining a high level of confidentiality and excellent customer satisfaction.

DUTIES AND RESPONSIBILITIES:

• Assist the OECS HR Manager with the Performance Management Process (Including PM Recording, KPIs, PIPs, and IDPs) as well as the rewards and recognition system.
• Serve as the first point of resolution on all employee relations issues, including staff counselling, advice and guidance to managers on disciplinary matters, and coordination of staff activities.
• Provide HR administration support for the business, including staff benefits, leave management, job letters, monthly and end-of-year reporting on key HR metrics, etc.
• Assist with the coordination and implementation of all recruitment activities including on-board schedules for staff at all levels of the business.
• Organize and maintain human capital records, personnel records (both electronic & paper) and ensure all relevant documentation is properly filed.
• Effectively manage all internal and external communication pertinent to staff and the Organization.
• Conduct Branch & Departmental visits on a monthly basis.
• Assist the OECS HR Manager with preparation of all HR Budgets annually.
• Provide Administrative support for the Senior Manager.
• Ensure adherence to all human resources/Company policies and procedures.
• Co-ordinate and attend monthly Heads of Department Meetings, Consultative Meetings & Employee Engagement Meetings.
• Support and contribute to team effort by accomplishing related human capital and organization mission critical results; assisting with coverage in other OECS territories as and when required.

PERSONNEL SPECIFICATIONS

QUALIFICATION & EXPERIENCE

• Bachelor’s degree in human resource management

SKILLS, KNOWLEDGE AND ABILITIES

• 2 years’ experience in the Administrative Field
• HR administrative/operational experience will be an asset
• Highly proficient in Microsoft office suite, particularly Excel
• Excellent Oral and Written communication skills
• Good time management skills
• Ability to prioritize work and meet multiple conflicting deadlines
• Customer service orientation — internal and external

PERSONAL CHARACTERISTICS

• Organized and methodical approach to work assignments
• Ability to develop strong working relationships at all levels
• Detail oriented
• Strong interpersonal skills, tactful and diplomatic
• Confident and assertive
• Ability to work on own initiative
• Ability to work with confidentiality, credibility and discretion
• Strong Team orientation
• Responds positively to change
• Outgoing, pleasant personality
• Focused and performance driven

APPLY BY SENDING YOUR CV
HUMANRESOURCE_GRN@UNICOMER.COM
Application deadline: Thursday, March 12th 2026